Help for vulnerable and elderly residents

Derbyshire County Council's Community Response Unit is now ready to take requests for assistance from members of the community who don’t have friends or family able to help them. Help is available for people across the county if they are:

  • Self-isolating because either themselves or a member of the household is at risk
  • Struggling to meet basic needs because of financial, social or health restrictions
  • Pregnant
  • Have underlying health conditions
  • Aged 70 or over.

Volunteers from over 200 different organisations will be able to help with shopping, fetching prescriptions or offering a befriending service.

How to get the help you need

You can contact the Derbyshire County Council Community Response Unit online or by telephone.

Register for help 

You can also call: 01629 535091 for more details.


Phone line opening hours are:

  • Monday to Friday 9am to 5pm
  • Saturday 9am to 1pm.

One of the approved partner volunteer organisations will be in touch with you as soon as possible to offer you the help you need.