Useful Contacts
Housing Team Contact Details: If you have an issue with your tenancy to report, use these contact details below to get in contact with a member of the Housing Team who will be happy to help.
|
Type of query |
Team To Contact |
Contact Email |
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Queries regarding your rent account |
Housing Officers |
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Reporting Nuisance and Anti-Social Behaviour |
Housing Officers |
housing.estatemanagement@southderbyshire.gov.uk You can also report ASB here: Report anti-social behaviour, noise and street care issues | South Derbyshire District Council |
|
Swapping your home with another tenant (Mutual Exchange) |
Housing Officers |
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Making a Change to your tenancy |
Housing Officers |
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|
Support with your rent and finances |
Tenancy Sustainment Team |
tenancy.sustainment@southderbyshire.gov.uk You can find out more about Tenancy Sustainment here: Tenancy Sustainment Service | South Derbyshire District Council |
|
Careline or Sheltered Housing Queries |
Supported Housing Team |
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Setting up a Direct Debit |
Housing Business Support |
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Arranging Contents Insurance |
Housing Business Support |
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Right to Buy Scheme Information |
Housing Business Support |
Housing.Improvements@southderbyshire.gov.uk |
|
Reporting a Repair |
Housing Repairs Team |
housing.repairs@southderbyshire.gov.uk You can also report a repair here: |
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Getting Involved in How Housing Services is run |
Community Engagement Team |
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Ending a Tenancy |
Allocations Team |
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Support with Homelessness |
Housing Solutions Team |
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Applying for a new Council / Social Housing Property |
Housing Solutions Team |
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Any other Housing-related Queries |
Housing Services |
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Any non-Housing related Queries (eg Council Tax, Refuse Collection) |
Customer Services |
customer.services@southderbyshire.gov.uk
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