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Touchtone telephone service update

Technical issues Technical issues

We are sorry but our touchtone telephone payment line is currently out of order. 

Our supplier is working to resolve this as soon as possible.

In the meantime, please use our online payments system to make a payment.

Alternatively contact our customer services team on 01283 595795. Our telephone lines are open Mondays, Tuesdays and Thursdays between 8.45am and 5pm, Wednesdays between 9.30am and 5pm and Fridays between 8.45am and 4.30pm.

Please be aware our phone lines are very busy on Monday mornings (or Tuesday mornings after Bank Holidays). We recommend, if possible, you call later in the day/week as you may experience a longer wait at these times.

If you don’t have access to a telephone you can use the free telephone located at the Civic Offices.

UPDATE: This is now fixed (2 December, 13:45pm)

2 December 2021

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