Housing repair

Please use this form to report repairs to council properties.

When you report a repair during office hours, we prioritise it in terms of how dangerous or urgent it is. We will inform you that the repair will be attended to in a category of 24 hours, three days or 20 days. The more urgent the repair the quicker we commit to attending to it.

If your repair is urgent, please contact our customer services team by calling 01283 595795.

If you have an urgent repair out of hours, please call 01283 221225.


Your privacy is important to us and any personal information you provide through our online forms will be collected and used to process your service request or enquiry in accordance with the Data Protection Act 2018. Details on how we use your personal information are available in our Council-wide and service specific Privacy Notices.