Food bank vouchers

If you need a food bank voucher please email our customer services team at customer.services@southderbyshire.gov.uk or call our customer services team on 01283 595795.

We will run through a series of question with you to check your eligibility. If you qualify, you can collect the food parcel directly from the Council Offices during our opening hours via the rear entrance of the building. Please use the customer kiosk phone to let us know you are here.

Don’t worry if you don’t have access to a phone/email, you can use our kiosk phone at the council house free of charge (during working hours). The kiosk phone is at the rear of the building (access via the outdoor corridor near the bus station) and will allow you to dial our customer services team.

When using the kiosk phone, please observe social distancing Government guidance. Thank you for your understanding.

Note re food parcels: Depending on demand there may be times when no parcels are available immediately, and we may ask you to return when our parcels are restocked. Thank you for your understanding.