Contacting the Council

We have changed the way we serve you during the Coronavirus pandemic.

Whilst we are no longer offering face to face services at the Civic Offices, our team are still on hand to help you with your enquiry.

To contact our customer services team, please email customer.services@southderbyshire.gov.uk or call our team on 01283 595795. Our team is on hand Monday, Tuesday, Thursday 8.45am to 5pm, Wednesday between 9.30am to 5pm and Friday 8.45am to 4.30pm.

If you have a non-urgent enquiry, or can email your enquiry to us instead at customer.services@southderbyshire.gov.uk, this will help us to serve customers with urgent enquiries more quickly. Thank you for your understanding.

We apologise if you have a longer wait than normal on the phone lines – we are doing all we can to serve our customers as quickly as we can.

Social services

Due to the Coronavirus pandemic, Derbyshire County Council is restricting the face to face services it offers at South Derbyshire District Council’s offices.

You will still be able to contact your allocated worker via the number you have been given.  Alternatively please contact us via one of the following options:

9am to 5pm Monday to Friday – call the team on 01629 532685

Outside of office hours - Call Derbyshire on 01629 533190

Or visit www.derbyshire.gov.uk

Registrar services

Due to the Coronavirus pandemic, Derbyshire County Council is restricting the face to face services it offers at South Derbyshire District Council’s offices and will not offer walk-in support.

To make an appointment to see the registrar, call 01629 533985 or 01629 533990 or email southderbyshire.registrars@derbyshire.gov.uk  

If you have a registrar appointment, please use the buzzer next to the main door. If you do not have an appointment, but wish to make one, please call the number above. Please note that we are not able to make appointments via the buzzer.